Prosoft is hiring Remote Customer Service Representatives to support US-based customers via phone, chat, and email. This is a full-time, work-from-home customer support job open nationwide with paid training provided. Responsibilities: - Respond to customer inquiries via phone, live chat, and email in a timely, professional manner - Resolve customer issues, process orders, and handle escalations - Accurately document interactions in the CRM system - Meet quality, productivity, and customer satisfaction targets - Stay current on product and policy updates Requirements: - High school diploma or equivalent; some college preferred - Prior customer service or call center experience a plus - Excellent verbal and written communication skills - Reliable high-speed internet connection and quiet home workspace - Ability to work independently in a remote environment Benefits: - 100% remote position open to candidates across the USA - Paid training and ongoing coaching - Health, dental, and vision insurance - Paid time off and holiday pay - Opportunities for advancement into team lead and supervisor roles This role is ideal for candidates searching for remote customer service jobs, work-from-home call center jobs, and entry-level remote careers throughout the United States.